CASE STUDY · EXPAND

European manufacturer with an existing India subsidiary

€300M+ global revenue | Existing India sales/service team | Multi-year presence

THE CHALLENGE

Management decision

India revenue was growing but below plan; management could not tell whether the constraint was coverage, price, product, channel or execution.

CONSTRAINTS

What made the decision difficult

  • Legacy channel relationships
  • Regional performance differences
  • Pricing leakage
  • Incomplete CRM/account data
  • Existing organization made change politically harder
TIMELINE

10–13 weeks

Staged so management can stop, modify or increase commitment as evidence improves.

EXPECTED JOURNEY

Evidence → decision → execution

Diagnose uncertainty, validate it in India, make an explicit investment gate, then execute the approved next stage.

NORTH STAR METRIC

Incremental contribution from validated account whitespace

Revenue from validated whitespace accounts at protected contribution margin

SOLUTION

IndiaXY workstream

Solution design

  • Revenue decomposition
  • Territory/account whitespace
  • Win/loss and price leakage analysis
  • Channel productivity
  • Product/localization gaps
  • Operating cadence and accountability redesign
  • Focused growth experiments

KPIs

Whitespace pipeline
Win rate
Net price realization
Revenue per seller/partner
Cross-sell penetration
Contribution growth

End execution plan

  • Weeks 1–3: diagnostic baseline
  • Weeks 4–6: account/channel evidence
  • Weeks 7–9: constraint tests
  • Weeks 10–13: prioritized interventions
  • Next 90 days: weekly growth cockpit, named owners and stop/scale rules

Government / regulatory / legal

  • Existing entity compliance health check
  • GST/tax and intercompany/transfer-pricing implications of changes
  • Employment/contract changes legally reviewed
  • Product/regulatory changes checked before localization or new offers
  • Competition/channel contract implications reviewed

Control: applicability must be confirmed for the actual product, activity, entity, state and transaction by the appropriate qualified specialist/authority.

END RESULT

Decision state

A constraint-led growth plan that reallocates effort toward measurable India whitespace

IMPACT

Why it matters

Treats India expansion as an operating-system problem, not another market-entry study.

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